Nervous about seeing a doctor through a screen? Don't be — most patients tell us it felt natural within two minutes. A little preparation makes those minutes count. Here's our five-step checklist.
1. Test your tech five minutes early
Join from a phone, tablet, or computer with a camera and microphone. Use Wi-Fi rather than cellular data where possible, close heavy apps, and prop your device at eye level so your doctor can see your face clearly.
2. Find good light and a quiet corner
Face a window or lamp — light behind you turns you into a silhouette. A bedroom or parked car works fine; what matters is that you can speak privately and hear clearly.
3. List your medications and history
Gather prescription bottles, note allergies, and jot down recent readings (temperature, blood pressure, glucose). For skin concerns, take clear photos beforehand in natural light.
4. Write down your top three questions
Visits fly by. Decide in advance what matters most: Is this contagious? Do I need antibiotics? When should I worry? Your doctor will cover the rest, but your questions set the agenda.
5. Have your pharmacy picked out
If a prescription is likely, know which pharmacy — or choose free delivery at booking. That way treatment starts the moment your visit ends.
Afterward, you'll receive a written summary with your diagnosis, plan, and free follow-up messaging for a week. Most first-timers book their second visit within a month — that's the highest compliment we get.
Key takeaways
- • Test camera, mic, and Wi-Fi before your slot.
- • Bring meds, readings, photos, and three questions.
- • You'll get a written plan plus free follow-up messaging.